Frequently Asked Questions

We proudly serve communities throughout Georgia including Atlanta, Savannah, Augusta, Marietta, Columbus, Athens, Macon, Roswell, Alpharetta, and surrounding areas. Contact us to confirm we service your specific location!

We typically respond to all inquiries within 2 hours during business hours. We also offer same-day service when available, especially for Airbnb/VRBO turnovers. Just give us a call or submit your request online!

Absolutely! All our team members undergo thorough background checks and are fully insured. Your safety, security, and peace of mind are our top priorities. We take great care in selecting professional, trustworthy team members.

Pricing varies based on the size of your space, type of cleaning needed, and frequency of service. We offer free, no-obligation quotes so you know exactly what to expect with no hidden fees. Contact us today for your personalized quote!

We accept all major credit cards, debit cards, and bank transfers. Payment is due upon completion of service. For recurring clients, we can set up automatic payments for your convenience.

Yes! We offer special pricing for recurring weekly, bi-weekly, or monthly cleaning services. The more frequently you schedule, the better the rate. Ask us about our recurring service packages when you request your quote.

No! We bring all necessary cleaning supplies and professional-grade equipment. We use eco-friendly, effective products that are safe for your family and pets. If you have specific product preferences or sensitivities, just let us know and we're happy to accommodate.

Cleaning time varies based on the size and condition of your space. A typical residential cleaning takes 2-4 hours, while deep cleans may take 4-6 hours. Airbnb/VRBO turnovers are usually completed in 1-2 hours. We'll provide an estimated timeframe with your quote.

No, you don't need to be home! Many of our clients provide us with a key or access code so we can clean while they're at work or running errands. We'll secure your home when we're done and send you a completion notification.

Our standard cleaning includes: dusting all surfaces, vacuuming and mopping floors, cleaning bathrooms (toilets, sinks, showers, mirrors), kitchen cleaning (countertops, appliances, sinks), emptying trash, and general tidying. Deep cleaning services include additional tasks like baseboard cleaning, interior window washing, and more detailed work.